Please inform me your machine’s warranty time ?
--Our Machine’s warranty time is 12 months , not include the Easy-worn parts .
Thanks for your quotation , my friend , one point , for the buttons of the control cabinet , can you supply English type ?
--Thanks , Yes for sure .
For the electric motor , we need 220V,60HZ , is ok ?
--Dear , we can change the motor for your country’s electric system , but you need pay the change cost .
What’s the Packing and Delivery ?  
--We adopt the export standard wooden packing . And we can deliver through sea , DHL , Train transportation .
Do you supply samples ?
--We are factory, and making machines costs, Large order , Large discount , we can not offer sample machines .
How can we visit your factory ?
--For small capacity machines, we have machine instore usually , you are highly welcomed to visit us . Do not hesitate to call us !
Can packaging machine pack mode goods at the same time?
--Yes, it is possible.
In what environment can the packaging machine be located?
--Packaging machine must be placed inside, in a dry and duet-free environment. Humidity and dust can damage the packaging machine.
What are the steps if the packing machine or its accessories show signs of failure/fail?
--It is necessary to call the manufacturer/supplier, to inform him about all relevant information and any failure condition, the manufacture/supplier evaluates the problem further and proposes solutions.
Do you keep packaging machines in stock?
--Yes, but packing machine in stock may not meet your requirement. Each packaging machine can be made on the basis of specific and individual requirements of an individual customer.
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